A few years ago, Dr. Kenneth Acha created a video lesson on the five conflict resolution styles for a conflict transformation course offered at Austin Bible Institute. It’s a great overview of the different styles or modes of handling conflict. When working with anyone – adults, children, family, community members, etc. – odds are you will run into some conflict. Part of being an effective orphan care worker is learning how to deal with conflict.
View the programs offered by Austin Bible Institute that include this course in their curriculum.